Why should I get coverage?

1. Peace of mind: Extended coverage reduces the stress associated with owning a vehicle. You won't have to worry about unexpected breakdowns and the costs that come with them.
2. Deductible options: Most of our plans allow you to choose your own deductible. Higher deductible plans make coverage more affordable by lowering your monthly payment.
3. Flexible payment options: Pay low monthly payments for fixed-term coverage, or save even more when you pay in full.
   Some of our plans are even offered in a subscription option where your plan renews monthly as long as you continue to make payments.
4. Additional perks: Most of the plans offered include roadside assistance, towing, trip-interruption coverage, and rental car reimbursement. Check your contract for full details.

How long will it take to get my car repaired?

Repair times vary depending on the complexity of the repair and availability of parts, however, our Administrators strive to issue approvals for covered repairs as soon as possible. Delays in getting your vehicle repaired is typically due to the repair facility's schedule or parts availability.

Where can I get my car repaired?

Depending on your Administrator, you can typically take your vehicle to any licensed repair facility that you choose. Some Administrators may require you to take your vehicle to a specific repair facility, so check your vehicle service contract for details. You can find a copy of your vehicle service contract in the "My Garage" area of our website, or in the email you receive when you purchased coverage.

How does my Administrator determine how much it will cost to fix my vehicle?

Your Administrator works directly with your repair facility to determine how much a covered repair will cost.

Will my coverage price change?

No! Our administrator partners strive to keep your pricing low, and your price is locked in for the duration of your contract.

Can I cancel my coverage?

Yes! You can cancel your coverage subscription at any time through the "My Garage" area of our website. We will not give you a run-around or make you jump through hoops to cancel your coverage.

How does the repair facility get paid?

Our Administrator partners typically pay approved claims directly to the repair facility. If you have chosen to have other services provided by the repair facility, you will be responsible for those when you pick up your vehicle. Please remember that you are responsible for paying the deductible amount you chose when you purchased your coverage.

Are the plans offered through your website extended warranties?

The coverage offered through our website works like a warranty but is a known as a vehicle service contract. Warranty is a term used for coverage provided by the vehicle’s manufacturer. Warranty coverage typically starts to expire the first few years after a new car is sold. Products offered through our website are designed to protect for the long term and are typically backed by AM Best rated insurers.

When is the best time to purchase extended warranty coverage?

The sooner the better. Pricing is based on factors like the age, mileage, and type of vehicle at the time coverage is purchased. Pricing increases as your vehicle gets older and mileage increases. The sooner you lock in your pricing the lower it will be.

If I sell my car, can I transfer my coverage to the next owner?

In most cases, you can transfer your coverage to the new owner, and they will not need to worry about a new validation period or a gap in coverage. The transferability of your coverage may increase the value of your vehicle at the time of sale.